Who can help me if I have a problem?

Do you have a question or a problem? The answer can certainly be found:

  • either in our User Help Centre. To access it from the app: Settings > Help > FAQ. We recommend using our search bar at the top of the screen. You can also find the article that will help you by browsing the different categories.
  • Or in this Admin Help Centre (dedicated to you).

If not, our team is here to help you:

  • Contact your CSM
  • or write to us 
    • by filling out a support request form
    • or at client-support@united-heroes.com for any questions regarding the use of the admin panel
  • or if you have a question from a user regarding app usage, activity syncing, or completing a challenge, etc., they can go to the app: Settings > Help > Contact us).

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